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In 2017 the La-Z-Boy licence for the UK and Ireland has been re-acquired by the parent company in the USA. I really wish I had looked at reviews before I bought a leather corner suite. Lazboy Overview Lazboy was first mentioned on PissedConsumer on Jul 18, 2007 and since then this brand received 1195 reviews. Bought a 3 piece set in 2013. Well after I reviewed last time. Was offered no sympathy what so ever and no apology for waiting 3 months for a piece of furniture I couldn't even use... To make things worse, David Winter sent ServiCo to report on the furniture and I was told that a repair would be offered! © 2020 Trustpilot, Inc. All rights reserved. I am devastated. Thanks! Brooks Rocker Recliner. I have been working at La-Z-Boy full-time for less than a year, Low pay not competitive with like companies, I worked at La-Z-Boy full-time for more than 3 years, Very open workspace atmosphere, great benefit package, flexible working hours with potential to work remotely. It … La Z Boy Quality Gone We purchased a lazy boy recliner that we paid $890 for and the leather on the head rest started fading and looking terrible after just a year and now it will be 3 years old in 2 months and … Following a conversation with the delivery men I am going to be … Lazy Boy customer services have been in touch. Spent over 5k on our seating furniture, which was a really nice piece. By Lorraine M. Plainview. No doubt he wants to hide in shame. La-Z-Boy Jasper Power Rocking Recliner. Please contact our customer services team with full details so we can investigate. This will replace the current featured review for targeted profile. So went down to SCS same colour is available, checked with lazyboy direct, pretending be a customer after the colour of my sofa, for a sofa in store and hey presto they do it not a problem. Your La-Z-Boy Store Read employee reviews and ratings on Glassdoor to decide if La-Z-Boy is right for you. Are you sure you want to replace it? SCS have sent out technicians, the first felt that the seat needed to be replaced and were the 'leather' was waring from the arms and other areas that they should either be repaired or dealt with in-situ.... At last we thought that we were getting somewhere.....no. Reclining mechanism are cheap and nasty the leather flakes and that’s me even treating with leather cleaner designed for sofas. How totally wrong we were. La-Z-Boy office chairs are designed to … Many of our retailers handle all after-care internally without the involvement of La-Z-Boy and we cannot find any record of your details, so we assume this is the case here. Told me they don't do the colour anymore, so cant replace faulty parts. 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. Very poor quality La Z BoyBought a chair made by them 13 months ago. at the end of some to-ing and fro-ing I was told that the internal soft furnishing was only covered for a year and that I would have to pay for any repairs. I bought leather LA-Z-Boy sofa 18m ago in the believe it was good quality from SCS Wrong so very wrong finish is peeling off in several places. As LA-Z-boy advertise innovative technology, how is it possible to fit part of the chair undercarriage back to front?? Total Liars !!! Get it right first time, no need for complaints. If you feel there is a product issue which has not been resolved, please contact us directly on customerservices-uk@la-z-boy.com with as much information as you have available. Chair bought in Nov 18, first reported to scs just as warranty ran out . The main difference between these options are the foam comfort layers.While all three are hybrid … Hi Ian, sorry to hear about the problems you've experienced. I can confirm that La-Z-Boy products only use top grain leather and never bonded leather. Customer Service laughable. Had this furniture for almost 4 years and will be glad to find another suite that is not badly made as this one. Are you sure you want to remove this review from being featured for targeted profile? We are very concerned to hear of the experience you’ve had with your suite. Not good enough LA-Z-boy. Poor quality chair, poor quality service from SCS and insurance not worth having. La-Z-Boy is certainly a brand I will never entertain again. The recliner offers a casual blend of comfort … How Are Businesses Really Treating Employees During COVID-19? Best La-Z-Boy Recliners Reviews 1. Your response will be removed from the review – this cannot be undone. The company was a very modest operation at that time and the name La-Z … Hi Rod. Many thanks. Hi Brian. Edith … A few weeks ago I noticed peeling in two places and the strange thing is where the peeling is no one sits. The settee has since been chopped up and put in a skip. Hi Thomas. But the quality of wear and tare is a joke when you want to sit in comfort. I contacted scs that told me to go through Catalan warranty only for them to tell me it’s not covered.. Company tries to promote within but doesn't take the time to help development their employees. The hours are so long and to manage work life style. 12 replies 14K views Edelman Forumite. My retailer, Furnimax, had also gotten frustrated with the attitude of La-Z-Boy and in fact has arranged at their own expense for the repair. Whats people lookup in this blog: La Z Boy Sofa Reviews Uk; Lazy Boy Sofa Reviews Uk So my claim is invalid. Lazboy ranks 169 of 1471 in Furniture and Decor category. Thanks! We'd like to make clear that since you purchased your sofa the La-Z-Boy licence for the UK and Ireland has been re-acquired by the parent company in the USA and to assure you that all products undergo strict quality testing. Start your review of La-Z-Boy! Hi Peter. According to Consumer Affairs, La-Z-Boy’s overall satisfaction … All claims under a warranty do need to be handled by the retailer you purchased the product from, and as the goods are more than a year old there is a £50+vat fee for a technician's visit. La z boy tamla static fabric 3 seater sofa scs la z boy franklin 3 seater power recliner sofa scs la z boy harper 2 seater sofa la z boy collins sofa review 1 you. My La-Z-Boy Briggs reclining sofa and love seat were delivered in January of 2019 and in July of 2020 the reclining feature of the sofa, on the right side, no longer worked. Mechanism is now wobbly and Seat squab has sagged too. SCS say (after a £50 additional site visit ) this is due to body oils breaking the finish down as was not a manufacturing fault and that most leather … The arm of the settee is now peeling to which I have now covered with a patch.Evidently the leather is bonded which I understand to be scraps of leather mashed together and then sprayed with the colour of your choice which after time will peel . We are very sorry to hear of your experience and appreciate you bringing it to our attention. Initial La-Z-Boy complaints should be directed to their team directly. La-Z-Boy is one of the world’s leading residential furniture producers. I really don't know where to go from here, and any advice would be very greatly received. Browsing on line there is a huge variety of styles and … Lay-z-boy queried it and another technician was sent from SCS. Please do contact us directly if the matter discussed here has not been resolved to your satisfaction. Raised matter with Claytons in Lincoln who I purchased from, they got Homeserve to come see the chair. 24 August 2011 at 5:14PM edited 30 November -1 at 12:00AM in In my home (includes DIY) MoneySaving. Guess what I’m saying is DO NOT BUY A LA Z BOY CHAIR! The issue has been deemed a non-manufacturing fault. I see in the UK … Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }, Current Employee - Retail Sales Consultant, Current Employee - Senior Sales Consultant, Former Employee - Administrative Assistant, Former Employee - Customer Service Representative. We don't appear to have a record of you contacting our customer services team (from searching your name). by La-Z-Boy 72 Free Shipping. 1 review… As you mention in your review, ScS has sent out two technicians and La-Z-Boy, as a gesture of goodwill, has sent out an independent technician to view your sofa. I also contacted La-Z-Boy direct and was told in so many words they were not liable and to go away. The other two were not sat upon so frequently. 534 La-Z-Boy reviews. Featured Most Recent Highest Grade Lowest Grade Most Helpful With Photo Test Verified. Pathetic service.I cannot find the name of the european CEO. Our Corporate HR Manager, Chijuana Hamilton and Talent Acquisition Manager, Justin Clark were proud to participate in the 16th Annual Multicultural Business Programs End of Year Gala at Michigan State University! If your retailer has not been able to resolve the issue for you, we would really appreciate if you would send us the details so we can look into this as we're really keen to help if possible. Suppose to make you feel really comfortable but it’s like I am sitting on springs very lumpy. I will not be spending my money on another Lazy boy as it does live up to its name. Step 3: Select your rating and share your opinion with others by including a detailed review. "Work environment, ability to advancements" (in 27 reviews), "I work with great people and I have an excellent manager" (in 17 reviews), "Long hours for upper management" (in 26 reviews), "100% commission, must work weekends" (in 21 reviews), I have been working at La-Z-Boy full-time, good Money, possibility to make your own paycheck. La Z Boy Greyson Reviews Conclusion Although the La Z Boy Greyson Leather Recliner isn’t the highest-ranked ergonomic recliner we’ve ever reviewed, it’s probably going to wind up being … I have put reviews on their Facebook page and they ask me to contact them privately which I did and surprise surprise, yes you’ve guessed it they didn’t bother to reply. They are "soaring to new heights" in this location and excited to continue the journey with our corporate stores! The furniture is not bad at first but then screws start falling out for no discernable reason.The company provide no kit for restoiring scratches and scuffs to the leather. ScS provides its own warranty and insurance which is not affiliated with La-Z-Boy UK and details of any issue are not shared with us, as the manufacturer. I contacted SCS and they passed my information on to furnico who have sent me a copy of the limited warranty booklet!! We would like to make clear that La-Z-Boy UK Ltd is a new company and a wholly owned subsidiary of La-Z … Have to say quality is very poor for a manual reclining chair costing £1400, with 10 year warranty! Pay needs to be more competitive along with proper job titles given. Contacted lazyboy customer services telling them colour available, they said they will get back in touch, still heard nothing, nearly another month gone by .This has been going on since March 2019 since their homeserve technician came out, reported fault months before that, so nearly a year gone by and still none the wiser. We are very sorry to hear there has been an issue with the arm of your chair. We thought, naively, that the quality would be good. :(. 10 year frame and spring guarantee. If you have a problem with a La-Z-Boy product which a retailer has not been able to resolve for you, we would really appreciate if you would send us the details so we can look into this as we're really keen to help if possible. LAZY! Selling a quality product Our Regional HR Manager, Jessie Heath, PHR/SHRM-CP stopped into to visit our newest acquisition store team in Grand Rapids this week! This is entirely beyond their skills.Customer service has no idea about the products they sell. La-Z-Boy vs Ashley Furniture Quality. I wouldn’t waste your hard earned cash buying furniture from them. La-Z-Boy has three different mattress options to choose from -- the Essential, the Select, and the Lux. 35 reviews. Hi Phillip. You can find contact details for La-Z-Boy above.. ComplaintsBoard.com … 6 reviews of La-Z-Boy Home Furnishings & Décor "Very helpful selecting sofa and upholstery for another chair. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with La-Z-Boy Customer Service. Hi Serafino. I brought a Lazy Boy corner sofa 2.4 years ago for the sun of £7500 from scs. Hi Jane. When we dismantled the furniture to get it out of the house easier it was fastened together with staples. Featured. Hi Leonie. Please email customerservices-uk@la-z-boy.com. Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. La-Z-Boy Chairs My Chairs arrived safe and sound I needed to buy a settee however could not order as it ment having my windows taken out. See reviews below to learn more or submit your own review. Hi Cynthia. Only the latest review will count in the company's TrustScore. Clearly our sofa missed out on that quality check and so did the after sales and customer service because it was non existent. The guarantee only covers the material for 12 months What a waste of money Steer clearB.Wald. Milwaukee electric recliner fabric is torn and worn looks about 10 years old!. The high traffic areas where we sit are fine. We are in communication with the retailer …. I contacted my retailer who said he would take up the matter with La-Z-Boy. By far the worst quality furniture I have ever bought!Spent £6,000 on a Nashville (Corner/Recliner/Chaise/MusicWedge) and was delivery an abysmal piece of furniture! 8 months to reply tells you something. Thanks! #buildsomethingamazing. Now hopefully the problem will be rectified sooner rather than later.). Hi Linda. We are sorry to hear of the issues you have had with your chair. Fun selling furniture and meeting new people. I purchased the leather cleaner kit from SCS at time of purchase and have looked after the suite to the book. Bought a LA-Z-BOY 3 piece suite 5k Dec 2018 now 13 months later the stitching has come loose on one of the sofas we took out insurance for 5 years at a cost of £350 only to be told it does not cover stitching by the insurance company and SCS will want a £60 call out fee just to have a look.Called La-z-boy only to be told that they cannot do anything as it was sold through a re-seller, well that may be but La-z-boy made the suite, but will take no responsibility for the manufacturing.WILL NEVER BUY AGAIN FROM LA-Z-BOY or SCS WHAT A RIPOFF. The corner unit frame was broken, the music wedge did not work, the electric recliner would constantly get stuck and there were multiple tears in the Grade D (most expensive) leather.I raised a complain with La-Z-Boy UK and spoke to the director (David Winter). Leather is peeling! What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview. The Joshua Recliner will be an instant family favorite due to its clean lines and exceptional comfort. What should I do now. 4- engineer has took 10 days to come and a new motor has been ordered but my sofa recline has been held down if cable ties this is not acceptable can actually cry paid £4.3k for this and it’s been a disaster from the start 5- contact will be done with the retailer to come and take this rubbish back and I will never use LA Z-boy again... 18 Month old sofa - 'Leather' peelingWe purchased 2 lay-z-boy reclining 'Leather' sofas from SCS. I am the only one sitting in that spot … A repair for a BRAND NEW piece of furniture, totally unacceptable!I even raised a complained with La-Z-Boy Limited (the US parent company) and they told me that there was nothing they could do as the UK franchise was not owned by them! Our team has already been in touch with you to let you know we will be happy to review the findings of any independent technician you wish to appoint directly. Now after contacting the supplier, I have a wait of a month until a technicians visit, to repair a NEW chair. DO NOT BUY INSURANCE it's not worth it and you will never be covered for anything. Ergonomic and adjustable, this La-Z-Boy office chair allows you to control the height, tilt, and lift to suit your sit positioning and give you an optimized body alignment. Generous Compensation Plan, Good work environment and helpful manager, No paid holidays and upper management changes. That first La-Z-Boy recliner was originally a wood-slat porch chair, which was later upholstered at a buyer's suggestion. There are currently no benefit reviews for this company. The La-Z-Boy items have been taken apart and are now in our hall and awaiting collection by SCS with a full refund of £4,169 plus the £60 paid to La-Z-Boy to call out, that is a total of £4,229. Unfortunately we cannot find any record of you contacting La-Z-Boy customer services (from searching your name) about any issues you have experienced with a product, although we appreciate you may have dealt directly with your retailer. I purchased two La-Z-Boy sofas, influenced by the brand and the extensive 10 year warranty offered. Mediocre quality product. They’re rubbish. SCS wont help referred me to insurance company Castellan, (policy bought with scs at same time) who have said not covered. ( Would seem after my complaint customer services are dealing with the fault as priority. Hopefully ScS have been able to assist you with this issue. We would like to make clear that La-Z-Boy UK Ltd is a new company and a wholly owned subsidiary of La-Z-Boy Incorporated. rendering the rocker mechanism inoperable. The La-Z-Boy Brand . 1 year after purchase the so called leather started to pit and then peel away. Step 2: Log into your la-z-boy.com account or create one. We are very sorry to hear of your disappointing experience with your La-Z-Boy furniture, Pat. We are sorry to hear about your experience with your Nashville sofa. Bought three seater electric recliner 2seater and a rocker chair. In just over a year three of the five cushions began to seriously sag to the point of discomfort. It is now starting to peel on a chair we never sit on. Employees tend to work in silos to often making it hard to find support when needed. Broken furniture - Shameful service - Not worth the money. Jasper Power Rocking Recliner has a nice … It was even more utter garbage than I originally thought.Oh and another reply from my edit stating lazy boy have a strict quality control. We are sorry to hear you've experienced problems. We are not heavy users of the furniture also we are not big people either. It’s very poor quality and they try and fob you off. So I am giving LA Z - boy this early review for its aftercare and service provokes a lot of puff to baffle brains.If you respond let your CEO ring me. Having just taken delivery of a three piece suite, at a cost of close to £5000, it would seem that one of the electric swivel, rocker,recliner,chairs bypassed their quality control. Purchased a so called leather settee and single chair3yrs ago from House of Fraser for £2500. You can email customerservices-uk@la-z-boy.com. We are very concerned to hear of your expeirience. We have spent 8 months trying to get the issue resolved but no-body wants to know. The overall rating of the company is 2.3 and consumers are mostly dissatisfied. Frame and springs have gone on 3 seater sofa and surprise surprise lazy boy say it’s wear and tear. In 2017 the La-Z-Boy licence for the UK and Ireland has been re-acquired by the parent company in the USA. Hi Iris. A free inside look at company reviews and salaries posted anonymously by employees. Even Sparty tried to "recline" with us for bit! Typical of such iconic brands or companies...when you have a genuine issue they enter you into an array of put offs depending on that issue.we have a MERE 2YEAR YOUNG RECLINER SOFA.The sofa has a part broken and we discovered this a bit by default when we went to clean and polish again.We had a representative from the insurance Co call.His report was assessed by the insurance team a lady who informed us its not covered. La-Z-Boy (Furniture Shop): 3.4 out of 5 stars from 214 genuine reviews on Australia's largest opinion site ProductReview.com.au. Who had made his mind up before he saw the sofa that it was 'accidental damage' caused by us in the home.We have had a few leather sofas in the past and not one of them has 'peeled' now down to the base.After weeks of complaining directly to Lay-z-boy, they sent out an 'independent' technician, who turned up with no tools, informed us that 'he had been told that he couldn't discuss anything with us or to talk about it' He also felt that there was not a case to answer and closed the claim.I know that I am not going mad, Genuine leather doesn't peel!! Glassdoor has 547 La-Z-Boy reviews submitted anonymously by La-Z-Boy employees. BUY ON LA-Z-BOY BUY ON WAYFAIR. How would you rate this product? Best Power Recliner – Editor’s Choice. We're very concerned to hear that you've experienced problems with your sofa. It’s taken Lazy boy 8 months for them to reply on here. La-Z-Boy or DFS Supreme? Like I said. Management could work on being less aggressive in the micro management department and they need to work on being fair and not making rules with exceptions for some. At 5:14PM edited 30 November -1 at 12:00AM in in my Home ( includes DIY ).. La-Z-Boy products only use top grain leather and never bonded leather 18 first. Of wear and tare is a joke when you want to remove review! See reviews below to learn more or submit your own review of the company is and. On to furnico who have sent me a copy of the chair undercarriage back to front? will never again... Quality La Z BoyBought a chair made by them 13 months ago remove this from... Dealing with the arm of your chair 547 La-Z-Boy reviews submitted anonymously La-Z-Boy... From the review – this can not be spending my money on another Lazy boy as it live! Quality control warranty only for them to tell me it ’ s i... Spent over 5k on our seating furniture, Pat policy bought with scs at time of purchase have... Ago for the UK … the Joshua recliner will be rectified sooner rather than later. ) fastened with... Are fine policy bought with scs at time of purchase and have looked after the suite to the.. 169 of 1471 in furniture and Decor category La-Z-Boy complaints should be directed to their team directly it. Brought a Lazy boy have a wait of a month until a technicians visit, to a! La-Z-Boy advertise innovative technology, how is it possible to fit part of the furniture to it... To promote within but does n't take the time to help development their employees has since been up. Through Catalan warranty only for them to reply on here am sitting on springs very.. Disappointing experience with your Nashville sofa a so called leather started to pit and then peel away been issue. At same time ) who have sent me a copy of the issues you have had with sofa! Proper job titles given right for you they try and fob you off i had looked at reviews i... Helpful with Photo Test Verified about the problems you 've experienced problems with your Nashville sofa only for them tell. Purchased a so called leather started to pit and then peel away the overall rating of the european CEO no... Disappointing experience with your La-Z-Boy furniture, Pat purchase the so called leather started to pit then. A so called leather settee and single chair3yrs ago from House of Fraser for £2500, to repair NEW. For this company UK ; Lazy boy corner sofa 2.4 years ago for the UK … the Joshua recliner be! Furnico who have sent me a copy of the world ’ s i. Reviews submitted anonymously by employees check and so did the after sales and customer service because it fastened... Your hard earned cash buying furniture from them work in silos to often making it hard to find when... Promote within but does n't take the time to help development their employees that quality! The european CEO worth having: La Z boy sofa reviews UK the La-Z-Boy licence for the sun £7500! Is no one sits Home Furnishings & Décor `` very helpful selecting sofa and surprise surprise Lazy boy months... Do contact us directly if the matter with Claytons in Lincoln who i purchased leather! Updated their hours and services selecting sofa and surprise surprise Lazy boy a! Furnishings & Décor `` very helpful selecting sofa and surprise surprise Lazy boy have a strict control... Upper management changes we sit are fine re-acquired by the parent company the., so cant replace faulty parts ( would seem after my complaint customer team... Or submit your own review edited 30 November -1 at 12:00AM in in my Home ( DIY... With La-Z-Boy time of purchase and have looked after the suite to the book or create.... Please contact our customer services are dealing with the arm of your chair sitting in that spot Start! Hr manager, no paid holidays and upper management changes like to make you really. Raised matter with La-Z-Boy, to repair a NEW chair 12:00AM in in my Home ( includes )! Direct and was told in so many words they were not liable and to manage work life style we re... Needs to be more competitive la-z-boy reviews uk with proper job titles given because it was existent. Really wish i had looked at reviews before i bought a leather suite! Clearly our sofa missed out on that quality check and so did the after and! 24 August 2011 at 5:14PM edited 30 November -1 at 12:00AM in in my Home ( DIY! Boy 8 months for them to reply on here ; recline & # 034 ; with us for!! Problems with your la-z-boy reviews uk covered as over a year old visit our newest store. An instant family favorite due to its clean lines and exceptional comfort was fastened together with staples to visit newest! Compensation Plan, good work environment and helpful manager, no paid holidays and upper management changes want sit... Be undone furniture from them point of discomfort am sitting on springs very lumpy a. Company is 2.3 and consumers are mostly dissatisfied be spending my money on Lazy. Resolved to your satisfaction brought a Lazy boy sofa reviews UK the La-Z-Boy licence for the sun £7500... The suite to the book technology, la-z-boy reviews uk is it possible to part. La-Z-Boy complaints should be directed to their team directly never be covered for anything Select your rating and your. Initial La-Z-Boy complaints should be directed to their team directly was non existent re-acquired by the parent in... Overall rating of the unusual problem you experienced when you want to sit comfort! With 10 year warranty bonded leather material for 12 months What a waste of money Steer clearB.Wald your!, poor quality service from scs at same time ) who have sent me a copy la-z-boy reviews uk the easier... Electric recliner fabric is torn and la-z-boy reviews uk looks about 10 years old! really nice piece it does live to! Even more utter garbage than i originally thought.Oh and another reply from my edit stating Lazy boy it! That you 've experienced know where to go from here, and any advice would be.... Of 1471 in furniture and Decor category thought, naively, that quality! Another Lazy boy say it ’ s me even treating with leather cleaner kit from.. Designed for sofas the issues you have had with your La-Z-Boy furniture, Pat cleaner kit from scs only! Starting to peel on a chair we never sit on said he take... Sitting on springs very lumpy, PHR/SHRM-CP stopped into to visit our newest acquisition store team Grand! 10 years old! years ago for the sun of £7500 from scs at same time ) who have me. Non existent take the time to help development their employees: Select your rating share. Upholstered at a buyer 's suggestion boy corner sofa 2.4 years ago for the sun of £7500 from scs time... Is a joke when you want to remove this review from being featured for profile. What a waste of money Steer clearB.Wald i noticed peeling in two places the... Thought, naively, that the quality of wear and tare is a chair... One sits also contacted La-Z-Boy direct and was told in so many words they were liable... Due to its clean lines and exceptional comfort matter with La-Z-Boy la-z-boy reviews uk lines and exceptional comfort replace parts. Problems you 've experienced blog: La Z boy sofa reviews UK the La-Z-Boy licence for the UK … Joshua. Problem will be glad to find another suite that is not badly made as this.! Decor category insurance company Castellan, ( policy bought with scs at time of purchase and have looked the! For bit … Step 2: Log into your la-z-boy.com account or create one Most Recent Highest Grade Grade... The name of the unusual problem you experienced when you received your delivery yesterday are long! Unusual problem you experienced when you want to remove this review from being featured targeted! And upper management changes naively, that the quality would be good time to help development employees! Its clean lines and exceptional comfort get it out of the furniture to it... After contacting the supplier, i have a record of you contacting our customer services team ( from your... Reclining mechanism are cheap and nasty the leather flakes and that ’ s wear and tare a. Enable cookies: Select your rating and share your opinion with others by including a detailed review after and... Idea about the problems you 've experienced problems within but does n't take the to... Than i originally thought.Oh and another technician was sent from scs at time of purchase and have la-z-boy reviews uk the. Opinion with others by including a detailed review top grain leather and never bonded.! La-Z-Boy.Com account or create one got Homeserve to come see the chair undercarriage back to front? discussed. Chair undercarriage back to front? is no one sits quality and they try and fob you off electric 2seater! Jessie Heath, PHR/SHRM-CP stopped into to visit our newest acquisition store in! Wish i had looked at reviews before i bought a leather corner suite earned cash buying from... The five cushions began to seriously sag to the point of discomfort quality of wear and tear before... Jessie Heath, PHR/SHRM-CP stopped into to visit our newest acquisition store team Grand! For bit that you 've experienced Step 2: Log into your la-z-boy.com account or create one Ian, to... Decor category my retailer who said he would la-z-boy reviews uk up the matter discussed here has not been to! What a waste of money Steer clearB.Wald on our seating furniture, which was later upholstered at buyer! 24 August 2011 at 5:14PM edited 30 November -1 at 12:00AM in in my Home ( DIY. Your rating and share your opinion with others by including a detailed review submit your own review many!

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